Download Portal

Currency Templates, Documentation and Software - all in one portal

With our Download Portal we provide our customers an all in one online solution to download product related content for their systems installed in the field.
The personal login enables 24/7 access to all the required files and important information like release date or release notes.

The following content is available within the Download Portal:

Currency Templates

Currency templates, are updates that enable banknote sensors to take the latest changes into account for various currencies without having to exchange any hardware. This applies to new issues as well as newly introduced counterfeit money.

Currently are more than 60 currencies available for download. An overview with the provided currencies can be found here.

Documents

Describe handling, functionality and architecture of our products.
The following documentation is available:
 

  • Product Descriptions
  • User Manuals
  • Integration Manuals
  • Service Manuals
  • Support Bulletins
  • Certifications

Software

The following Software is available:
 

  • Firmware
  • Drivers
  • Tools

Supported product lines

The content of the download portal is available for the following product lines:
 

  • CI Note Line
  • CashRay 90
  • BIM
  • CI Scan Serial Number
  • Lobby 90

Automated notification system

Customers can track single entries and will receive an automated E-mail notification when there’s a new version uploaded.

How to activate it ?

When buying one of our products, our Technical Customer Support will automatically register you for the service and provide the login information for your personal access.
Existing buyers of the supported product lines can request their access at: supporttest@citech.com

Need assistance?

If you require help using any aspect of the Currency Template Download Portal, please contact our support team:
supporttest@citech.com