Overall performance of solutions directly relates to OEM product integration and qualification in the customer's environment.
Our Technical Customer Support team is a single point of contact for our customers; it accompanies the entire planning, integration and qualification process. This process is individually adapted to the customer’s needs and application-specific requirements. Furthermore, our team supports you with training and all the necessary documentation.
When it comes to first or regular certifications, our customers benefit from the expertise of our Technical Customer Support team and our international partner network of central banks and banknote suppliers.
Our Currency Template software guarantees reliable validation of banknotes and must be updated in the event of new banknote issues, counterfeits, new central bank regulations and application modifications.
Clients benefit from our core banknote expertise and from our access to an international network, especially our direct contact to the central banks. That makes it possible for us to offer our customers full certification support.
With the new Currency Template Download Portal, we provide a 24/7 web-based platform, enabling our customers to download on demand the latest currency templates from more than 80 currencies.